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Consumer Resources

 

Quality of Healthcare Complaint Graphic - Call 1-800-645-0011Medicare Resources

What should I do if I am concerned about or not satisfied with the quality of care I received?

If you or someone you care for has Medicare, Delmarva Foundation for Medical Care, Inc. (DFMC) is working for you.

Find out how DFMC works to:

  • Protect your Medicare rights
  • Respond to your healthcare concerns
  • Improve healthcare quality
  • Help you compare care to find the best match to your needs

DFMC is the Medicare Quality Improvement Organization (QIO) for Maryland, working under contract to the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services.

Medicare Website

picture of a Medicare consumerFor more Medicare facts, recent updates, and helpful information, CMS has developed a Medicare beneficiary website with provider-specific quality measures, beneficiary complaint information, and other information related to the Medicare program. Information can be obtained online or by phone at:
www.medicare.gov
1-800-MEDICARE
(1-800-633-4227)


© 2008 Delmarva Foundation for Medical Care, Inc.